Windows Mail

Initial setup of your Whitman email account

If you have never opened Windows Mail before, the wizard should start automatically.  If it does not, do the following:

  • Select Accounts from the Tools menu and click Add...

The account setup wizard should now start.  When prompted, use the following information:

  • Account type: E-mail Account
  • Display name: your name as it appears on outgoing mail
  • E-mail address:
  • Incoming e-mail server type: IMAP
  • Incoming mail server:
    • Faculty not yet converted to Zimbra or WhitMail use for the Incoming Mail Server
    • Staff or faculty using Zimbra use for the Incoming Mail Server

    • Students (or faculty on WhitMail) please visit WhitMail's IMAP support page for more information

  • Outgoing e-mail server name:
  • Check Outgoing server requires authentication
  • E-mail username: your Whitman e-mail user name (should already appear)
  • Password: your Whitman e-mail password
  • Check Do not download my e-mail and folders at this time

Once you have completed the wizard, you will be returned to the Internet Accounts window.  Before your account setup is completely, you must configure a few advanced settings.

  • Select the account you just created under "Mail" and click Properties
  • Under the General tab, type a name for the account and make sure the Name and E-mail address fields are correct

     01 Mail Properties  

  • Under the Advanced tab, change the Outgoing mail port number to 2525.  Under Incoming mail, check the box next to This server requires a secure connection (SSL).  The Incoming mail port number should change to 993.  Your screen should look like the screen shot below:
       02 Mail Properties - Advanced
  • When finished, click OK to accept changes and close the Properties menu.  Close the Internet Accounts window and you will be asked if you would like to download folders from the mail server you added.  Click Yes.
  • The Show/Hide IMAP Folders menu will appear, displaying all the sub-folders of your e-mail account.  The folders with icons next to them will be visible in Windows Mail; the folders without icons will be invisible.  To show a hidden folder, select the folder and click Show.  To hide a visible folder, select it and click Hide.
     03 Show-Hide Folders
  • NOTE: Visible folders will appear on the left-hand navigation bar when using Windows Mail, thus it is recommended that you keep visible all folders you frequently use, if not all of them.  You can hide folders at any time by right-clicking the folder and selecting Hide.
  • Once you are finished with the folders menu, click OK and you will be returned to the main Windows Mail window.   All your messages should appear in the correct folders and you are now finished setting up your Whitman e-mail account in Windows Mail.

Configuring online directory LDAP

LDAP is a program which stores all the contact information for Whitman College on a designated server. It lets you easily search for e-mail addresses by connecting to the server through your e-mail program. It will even complete partial addresses or translate typed names into e-mail addresses for you to save you time.

To configure LDAP to work with Windows Mail, follow the instructions below:

  • Select Accounts from the Tools menu and click Add...
  • Select Directory Service and click Next...

Use the following information when prompted:

  • Internet directory service:
  • DO NOT check My LDAP server requires me to log on
  • When asked to check addresses using this directory services, read the information provided.  Selecting Yes enables you to use LDAP like the online Whitman directory within Windows Mail (more information on this below).  Selecting No does not enable this feature.
  • Once you have finished completing the wizard, you will return to the Internet Accounts menu.  Select the directory service you just created ( and click Properties.
  • Under the Advanced tab in the Search Base box, type the following exactly: ou=People, dc=whitman, dc=edu
     04 LDAP Properties
  • Click OK to accept changes and then close the Internet Accounts window

You have now configured Whitman's LDAP directory to work with your Windows Mail account.  To see how it works when composing a message, try the following:

  • In Windows Mail, click the Create Mail button
  • Type a common first or last name, such as "Smith," into the To: field and click the Check Names button above (see screen shot):
     05 Check Names
  • A list of all the "Smiths" in the Whitman directory will appear.  If you were really writing a message, you would select the name you were looking for and click OK, automatically inserting that name into the To: field of the message.  This works the same way with the Cc: field, and you can use it to enter multiple names into both fields.

You can also search the LDAP directory within Windows Mail, which works similarly to searching Whitman's online directory.  Try the following:

  • In Windows Mail, click the arrow next to the Find button (the icon shows a magnifying glass and an envelope) and select People...
  • For Look in:, select and type a name or e-mail address into the specified fields.  Click find now and a list of people who match that criteria will appear.
     06 Find People
  • From here, you can select a name and view Properties or Add to my contacts.  To send an e-mail to the selected person, right-click the name and select Action > Send e-mail.

Remember when using this directory that LDAP is able to recognize not only first and last names, but partial names, e-mail addresses, and partial e-mail addresses.



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