Climbing Center Desk Staff

Date: 08/05/2011 Office/Department: Outdoor Program
Starting Wage: Minimum Supervisor: Outdoor Program Supervisor
Openings: No Department Head: Outdoor Program Director



The Climbing Center desk staff is in charge of managing the climbing center during open hours; at least one desk staff member must be present at all times while the wall is open. Wall staff are primarily responsible for safety, welcoming participants to the wall, giving new user orientations and performing routine tasks.

Principle Responsibilities:

-       Manage safety at the climbing wall and make sure that all climbers have checked in.

-       Welcome new and existing users to the wall with a friendly attitude

-       Organize the desk and paperwork to keep the wall functioning

-       Enter and update info in Rock Gym Pro to keep Climbing Center records up to date.

-       New users: verify that they are a student, staff, faculty, alumni or family.  Then give appropriate paperwork, show video, give safety talk and input new user into Rock Gym Pro.

-       Enforce wall rules at all times.

-       Perform necessary tasks around the wall: inspect gear, make & laminate signs, tighten/remove holds, vacuum, special projects, etc.

Required Knowledge and Skills:

-       Current first aid, CPR, AED and top-rope climb and belay (lead climb and belay preferred)

-       Friendly, enthusiastic, and welcoming to all Climbing Center users

-       Organization skills and moderately tech savvy

-       Ability to maintain a safe environment at the Climbing Center.

Meeting/Training Requirements

  • All staff training at the start of each semester.
  • Monthly meetings for all climbing staff.

Other General Qualifications

  • Full-time Student
  • Have and maintain good academic standing
  • Current CPR, AED and First Aid Certifications
  • Top Rope Climb and Belay certification at the Climbing Center
  • Ability to work with others where safety is of utmost concern
  • Able to cope with a diversified responsibility
  • Project a positive and professional image
  • Function on the job with limited supervision
  • Willingness to commit to the position for the semester
  • Will find an authorized substitute for a shift if they cannot work. Failure to work a shift or find a replacement will result in loss of pro-purchase privileges and could result in loss of job.
  • Preferred familiarity with the Outdoor Program and Climbing Center

Staff Application

Whitman College Climbing Center Staff General Application

Copy and Paste Application into a document, complete, and return completed form to:

Brien Sheedy Outdoor Program Director (Reid Campus Center Room 209)

What position(s) are you applying for?

  Desk Staff

  Indoor Instructor

  Outdoor Instructor

  Wall Technician

  Crank Organizer

  Climbing Center Manager

  Climbing Center Equipment Manager


Applicant Name:____________________

Application Date:___________________ Student ID number:_____________________________

Birthdate: _________________________ Email:_______________________________________

Phone:____________________________ Year in School:________________________________

Local Address:______________________ Home Address:_______________________________

City, State Zip:______________________ City, State Zip:_______________________________


Have you held a position at Whitman before? Yes      No

Are you a Washington State resident?              Yes      No

Are you on work study?                                  Yes      No


Please answer the following questions electronically or on a separate sheet of paper.

  1. Current First Aid Certifications: ___________________________________________

(First Aid, CPR, WFR, etc.)

  1. SSRA Climbing classes you have completed or are enrolled in:

Beginning Climbing 138

Intermediate Climbing 238

Climbing Wall Instructor (CWI) 248

Advanced Climbing Systems 387

Improvised Rock Rescue 338

  1. Current Climbing Center Certifications:

Top Rope Climbing and Belay

Lead Climb and Belay

Boulder Route Setter

Vertical Route Setter

  1. Have you taken Whitman’s defensive driving training?
  2. List related certifications (i.e. AMGA SPI), formal training, or other qualifications applicable to this position.
  3. Why should we hire you for this position? What sets you apart from other qualified applicants?
  4. Work Availability

Desired number of hours per week: ______

Can you work a weekend shift? (Friday 12-6, Saturday 2-6, and Sunday 2-6): ______

  1. Other comments:


  1. List previous applicable work experience, paid or volunteer:


Position                                                Employer                     Dates employed



Supervisor’s Name                              Phone                          Reason for leaving



Position                                                Employer                     Dates employed



Supervisor’s Name                              Phone                          Reason for leaving



Position                                                Employer                     Dates employed



Supervisor’s Name                              Phone                          Reason for leaving



Please submit a resume including your technical skills and photocopies of certifications.

Outdoor Climbing Instructor Applicants: Include a climbing log detailing your outdoor leads with the following information: date, location, route name, rating, # of pitches, sport vs. trad . You must have at least twenty 5.8 or harder leads to become an outdoor instructor.