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Leadership -- a Performing Art
By Thomas E. Cronin
We understand much of what is involved in
leadership -- vision, strategy, cooperation, integrity,
trust, intuition, goal-setting, motivation, mobilization,
productivity, and renewal. Yet paradoxically, however much
we admire, appreciate, and recognize it, precise definitions
remain elusive.
Yet we do know that leadership is all
about making things (good and bad) happen that might not
otherwise happen and preventing things from happening that
ordinarily would happen. It is the process of getting people
to work together to achieve common goals and aspirations.
Leadership is a process that helps people transform
intentions into positive action, visions into
reality.
Leadership involves the infusion of
vision, direction, and purpose into an enterprise and
entails mobilizing both people and resources to undertake
and achieve shared ends.
Effective leadership remains in many ways
the most baffling of the performing arts. There is an
element of mystery about it. Intuition, flare, risk-taking,
and sometimes even theatrical ability come into play. And
leadership needs vary from organization to organization,
culture to culture. There is no set formula. Individuals
with ample leadership qualities and skills do not
necessarily become effective leaders, often because of
cultural or timing factors. The genius of leadership
sometimes comes too early or too late, and an effective
person in one setting can be a failure in
another.
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We know, however, that
leadership needs in complex organizations and
societies have to be viewed as an engagement
between partners and collaborators. All of us are
followers and, in a sense, all of us can lead.
Followers, much more than is appreciated, often
have considerable influence on their
leaders.
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When leadership takes place it involves a
two-way communication and the mutual engagement of leaders
and "led." Hence it is essentially a collective enterprise;
an ongoing, if subtle, interplay between common wants and a
leader's capacity to understand and respond to these shared
aspirations.
Leaders come in all sizes, shapes, and
colors, and with varying dispositions. Some talk a lot and
are center stage, like Mario Cuomo and Mikhail
Gorbachev.
Others are more reflective and work
behind the scenes, such as Jean Monnet and James Baker. Some
lead by example: Joan of Arc or Mother Teresa. Others lead
from jail or house arrest: Andrei Sakharov and Nelson
Mandela. Certain writers, like Harriet Beecher Stowe or
Rachel Carson, have helped to launch movements. Some are
colorless while others are charismatic. Some lead from
within, like Abraham Lincoln and Florence Nightingale, while
others, such as Susan Anthony and Martin Luther King, Jr.,
organize grassroots movements to bring pressure on the power
holders.
But, in common, virtually every leader
has to have ideas and must contribute to the substantive
thinking necessary to move an organization beyond problems
and toward achievements. Leaders define reality, clarify
options, and help remove the obstacles that make it
difficult for the members of an organization to
succeed.
The essence of the leader as artist is
consciousness-raising and unlocking the energies and talents
of fellow associates. Leaders at their best are not involved
in doing great deeds so much as getting their followers to
believe they can do great deeds and excel.
Leaders define and defend and promote
values. Or they help redefine values, and understand when,
in Lincolns phrase, the dogmas of the past are
inadequate for the stormy present. They understand when new
circumstances call for new vision. Leaders are skilled
listeners and learners, carefully consulting their own and
their colleagues values, beliefs, and
passions.
As important as anything else, a leader
has to nurture trust and self-confidence. Associates and
followers expect leaders to have bold visions and to pursue
them with enthusiasm. People being led yearn for a mission
or vision that is clearly stated.
Yet followers will not support and strive
to achieve something if they do not understand it and if
they dont believe in it -- and if they dont
fully believe as well that their leaders believe in
it.
While it is true that an effective
manager is sometimes an effective leader and that leadership
requires many of the skills of an effective manager, there
are differences. Leaders infuse vision into an enterprise;
they are preoccupied with purpose and the longer-range
dreams and aspirations of a society.
While a good manager is rightly concerned
with efficiency, with routines and standard operating
procedures, the creative leader acts as an inventor,
risk-taker, and general entrepreneur, forever asking or
searching for what is right, what is true, what is worth
doing, and keenly sensing new directions, new possibilities,
and welcoming change.
Leaders can delegate efficiency, yet they
have to be responsible for effectiveness. Leaders dwell on
the why and the purpose, while managers dwell
on the how, the process. An effective
organization needs plenty of managers as well as leaders.
But leadership and managerial outlooks are often different
and sometimes clash.
Leaders recognize the inevitability of
conflict, partisan conflict, ideological conflict, and
conflict among firms, nations, religions, and tribes.
Leaders appreciate that conflict often has to be expressed
as a means to some desired end.
Leaders do not shy away from conflict,
they shape it and turn it to the advantage of their
organizations. They exploit it, indeed, often welcome it as
a chance to reorganize, reshape, and renew their
organizations.
Leaders trust their intuitions. They know
they cannot understand everything, and they recognize the
role of intuition, hunch, and soft data. Intuitive leaders,
relying on their greater peripheral vision, see what others
often fail to see: they see the interrelationships and sense
the connections between disparate facts and past
experiences.
Finally, leaders are relentlessly
optimistic. They believe in breakthroughs. They are
alliance-builders who never give up. They often have a
contagious self-confidence and incurable idealism that
attracts others to join them and persevere. They instill
enthusiasm in an organization by convincing people about
what is important, right, and true. They enhance the
possibilities for freedom and for change. Leaders build on
strengths -- their own, their colleagues, and the
strengths and opportunities afforded by the
situation.
Leadership, in sum, is hard to define and
even harder to quantify because it is part purpose, part
process, and part product; part the why and part the how;
part the artistic and intuitive and only part the
managerial.
This article adapted from a column by Thomas E.
Cronin, published in The Christian Science Monitor,
February 16, 1990.
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