Hostage situations

Evacuate the area if possible.
Immediately notify the police (911). Be prepared to provide as much information about the situation as possible.
Respond to immediate needs of people involved in the crisis.

Basic Guidelines if taken hostage

Do not negotiate; trained negotiators from the Walla Walla Police Department will conduct negotiations.
Remain calm.
Be cooperative.
Do not make threats
Be a good listener
Observe all you can
Avoid heroics