Connecting to Goprint with Windows 7

Note : Before you attempt to add a printer, make sure that you are connected to the on-campus Whitman network, either via ethernet or wirelessly.

Standard GoPrint Connection

  1. Click on the Start button in the toolbar
  2. In the search field at the bottom enter \\goprint.whitman.edu
  3. Find the printer you would like to install from the resulting list.
  4. Right Click on that printer and select Connect
    • If a message pops up warning you that the printer will install a driver on your computer, select Install Driver (Note: If you recieve an error message at this point, see below)
  5. Give permission to continue.
You are now connected to the printer.
  • Anytime on campus where you are connected to the Whitman Wireless Network, you can now print to the installed printer by selecting  File ->  Print  and choosing the printer from the list provided.

  • You may also set the printer to be your default printer by going to  Control Panel ->  Printer, then  right clicking on that printer and selecting  Set as Default Printer. Then whenever you print using a print button or icon, the information will automatically print to that printer.

If you recieve a driver error message:

If you are using Windows 7 (64-bit or 32-bit) and are recieving an error message while Windows searches for the printer driver install the printer using our Direct-Connection Method below.

If you are using 64-bit Windows Vista or are receiving an error message while Windows searches for the printer driver, you will need to manually download the printer driver from HP's website.

  • Download the driver for the printer model you're connecting to, and extract it to an easily found location (i.e. the desktop). The printer model number is typically noted on one of the printer's front panels.
  • Try connecting to the printer again using the standard connection method noted above.
  • Click OK on the first error message and when you get to the "search for driver" dialog box.
  • Click Browse and then navigate to the folder you extracted the driver to. Select the .inf file and click OK. It should find and install the driver and connect normally from here.

If the standard connection method doesn't work, and manually installing the proper driver doesn't help matters, the next step would be to try the alternative, direct-connection method.

Direct-Connection Method

If the previous methods don't work (especially if you are on a 64-bit version of Windows), this is an alternative way of connecting to a GoPrint printer. Note that you must already have the proper printer driver downloaded and installed for this method to work.

Before you begin, find the name and model of the printer you would like to install by logging into GoPrint and finding the printer in the Printer Directory tab (which located in the top menu bar of GoPrint).

  1. Select the Windows Start button and choose Devices and Printers
  2. Choose Add a Printer (top of window)
  3. Select Add a local printer
  4. Select Create a new port and Choose Local Port from drop down menu
  5. Choose Next
  6. For the port name, enter the following with " Name_of_printer " replaced by the printer you are adding:     \\goprint.whitman.edu\ Name_of_printer
  7. Find the Manufacturer and Printer Model and choose the PCL 6 version of the driver.
    • If you do not see your printer model, select Windows Update to download an updated set of drivers from Microsoft.
    • You can also find and download the drivers you need from HP's website. In this case, once the drivers are downloaded and extracted, chooe Have Disk to point the wizard at said drivers.
  8. Type your printer name and choose Next

Wait until Windows finishes installing your printer.

Install the GoPrint desktop client

You can optionally install the GoPrint desktop client, which provides an interface to the GoPrint web site.

  1. Log in to GoPrint at https://goprint.whitman.edu:7773/.
  2. Locate the For Your Desktop box in the bottom right-hand corner.
  3. Download and run the Windows installer.

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