Voicemail System: Quick Reference
Note: If you haven't already done so, please
ativate your voicemail account
.
Print-friendly versions of this page:
Full-Page Sheet (.pdf),
Voice Mail Wallet Card (.pdf)
Connecting to Your Voicemail
From Your Phone
- Press your “voicemail” button: an envelope icon (hard-key) or “msgs” (soft-key)
- Enter your pass-code, then press [#].
From Other Phones
- Call the
voicemail system:
- On-campus – x5788
- Off-campus – 509.527.5788
- Wait the voice to pick up, then press [*]
- When asked for “ID” enter your extension-#, then press [#].
- Enter your pass-code, then press [#].
Main Menu
[1] Listen to New Messages
[2] Send a Message
[3] Review Old Messages
[4] Setup Options
[0] Help
Listening to Messages
Message Options
Available at the end of each message:
| [1] Repeat Message | [2] Save Message | [3] Delete Message |
| [4] Reply to Message | [5] Forward Message | [6] Mark as New |
|
[7] Skip to Previous Message
|
[8] - | [9] Message Properties |
| [*] Exit | [0] Help | [#] Skip to Next Message |
Playback Options
Available during message playback:
| [1] Repeat Message | [2] Save Message | [3] Delete Message |
| [4] Slow-down Playback | [5] Change Volume | [6] Speed-up Playback |
| [7] Jump Backward 3 sec. | [8] Pause Playback | [9] Jump Forward 3 sec. |
| [*] Cancel Playback | [0] Help |
[#] Skip to End of Message
[#][#] Skip to Next Message |
Forwarding a Message
- Skip to the end of the message [#].
- Press [5].
- Press [#][#] to enter “numeric” mode.
- Enter the extension-# to forward the message to.
Set & Un-set Alternate Greetings
- Go to Setup Options from the main menu [4]
- Go to Greetings [1]
- Toggle normal & alternate greetings [2]
Generic "Global" Keys
These apply to almost every part of the voicemail system.
EXIT (or go “up” a menu level) – press [*]
HELP – press [0]
Advanced Documentation
We have a full map of the
Voicemail Menu Tree available, and information about the
Online Call-Manager web application.
