Note: If you haven't already done so, please ativate your voicemail account.
Print-friendly versions of this page: Full-Page Sheet (.pdf), Voice Mail Wallet Card (.pdf)
Connecting to Your Voicemail
From Your Phone
- Press your “voicemail” button: an envelope icon (hard-key) or “msgs” (soft-key)
- Enter your pass-code, then press [#].
From Other Phones
- Call the voicemail system:
- Off-campus – 509.527.5788
- Wait the voice to pick up, then press [*]
- When asked for “ID” enter your extension-#, then press [#].
- Enter your pass-code, then press [#].
Main Menu
[1] Listen to New Messages
[2] Send a Message
[3] Review Old Messages
[4] Setup Options
[0] Help
Listening to Messages
Message Options
Available at the end of each message:
|
[1] Repeat Message |
[2] Save Message |
[3] Delete Message |
| [4] Reply to Message |
[5] Forward Message |
[6] Mark as New |
[7] Skip to Previous Message
|
[8] - |
[9] Message Properties |
| [*] Exit |
[0] Help |
[#] Skip to Next Message |
Playback Options
Available during message playback:
|
[1] Repeat Message |
[2] Save Message |
[3] Delete Message |
|
[4] Slow-down Playback |
[5] Change Volume |
[6] Speed-up Playback |
|
[7] Jump Backward 3 sec. |
[8] Pause Playback |
[9] Jump Forward 3 sec. |
| [*] Cancel Playback |
[0] Help |
[#] Skip to End of Message
[#][#] Skip to Next Message
|
Forwarding a Message
- Skip to the end of the message [#].
- Press [5].
- Press [#][#] to enter “numeric” mode.
- Enter the extension-# to forward the message to.
Setting your Out of Office message
- Call your voice mail (the envelope key on some phone models, a softkey on other models)
- Enter your password and #
- Press [4] for setup options
- Press [1] for greetings
- Listen to current greeting
- Press [2] to turn on alternate greeting
- Press [1] to set end date and time
- Use the appropriate number of days or press [9] to enter a month and day to end your alternate greeting
- Record your greeting
- Press [#] when done
- Press [*] until you are out of the voicemail system
Set & Un-set Alternate Greetings
- Go to Setup Options from the main menu [4]
- Go to Greetings [1]
- Toggle normal & alternate greetings [2]
Generic "Global" Keys
These apply to almost every part of the voicemail system.
EXIT (or go “up” a menu level) – press [*]
HELP – press [0]
Advanced Documentation
We have a full map of the Voicemail Menu Tree available, and information about the Online Call-Manager web application.
