7911 Series: Quick Reference

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1. Display Screen
2. Phone Series and Model
3. Softkeys
4. Navigation/Scroll Button
5. Displays Menu of Applications – Messages, Call Logs etc.
6. Hold Button
7. Keypad
8. Volume Control
9. Handset and Indicator Light
10. Footstand

Answering a Call While on a Current Call

• Phone will beep when the second call comes in
• Press the “Answer” softkey 
• Other call is put on hold

To switch between the calls

• Use the “Navigation” button to highlight desired call
• Press the “Hold” button

Placing a Call

• Lift handset OR Press “New Call” softkey
• Dial Number

Putting a Call on Hold

• Press the “Hold” button 
• Press “Hold” again to reconnect

Transferring a Call

• Press the “Transfer” softkey 
• Dial extension or number to transfer to
• Press “Transfer” again
• Hang up

Monitor a Call

• Press the “Monitor” softkey 
• Hang up receiver
• Lift receiver to resume

Call Forward

• Press “CFwdALL” softkey
• Dial number to forward to

To Deacivate:

• Press “CFwdALL” softkey

Conference a Call

• While on the line put first call on hold
• Place second call
• Navigate to first call
• Press “Join” softkey (may need to select “More” softkey )

Retrieve Missed, Received, Placed Calls

• Press  “Display/Menu” button 
• Use  “Navigation” button to highlight “Directories"
• Press the “Select” softkey 
• Highlight call type to view using the “Navigation” button
• Press the “Select” softkey 
• Scroll through numbers using “Navigation” button
• To exit number listing, press the “Exit” softkey 
• Press “Exit” twice more to leave 

Redial last Number Called

• Press “Redial” softkey
• Lift handset

Check Messages

Red light on handset indicates new message

• Press “Msgs” softkey
• Follow prompts

Set Ringer Volume

• Press “Volume” button up or down

Setting Call Volume

• While on a call, press the “Volume” button  up or down
• Press the “Save” softkey

More Information

See Other Features and Documentation.