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Campus Phone & Voicemail

   

For Faculty and Staff:

So I have a new telephone. How do I ...?

setup and use my voicemail?

place a call?

  • Lift handset OR Press the “New Call” softkey
  • Dial the 4-digit extension for on campus calls
  • Dial 7 + the number for off campus calls

place an emergency call?

  • Dial 9-1-1 (no prefix needed)

access call history (list of missed calls, received calls, and calls that I've placed)?

  • Press the "Directories" button on your phone, you will see missed calls, received calls, placed calls and a corporate directory.
  • Press missed, received or placed calls. You will see the last 99 calls in the category.

look up a campus phone number?

  • Press the "Directories" button on your phone. Corporate Directory is one of the choices.
  • Follow the instructions to look up any Whitman number.

put a caller on hold?

  • Press the "Hold" button or softkey.
  • To reconnect, press the same button/softkey. On multi-line phone, press the line button.

transfer a call?

  • Press the "Transfer" softkey, dial the phone number you would like to transfer to, and press "Transfer" again.

activate call-forwarding?

  • Press the "CFwdALL" softkey, dial the number you want to forward to.
  • If you want calls forwarded to your voice mail, press "CFwdALL", then press "voicemail" button.
  • To deactivate, press the "CFwdALL" again.

set an automatic "vacation message" greeting?

  • Connect to your voicemail.
  • At the main menu, press 4 for setup options.
  • Press 1 for greetings.
  • Press 2 to turn on your alternate greeting.
  • Follow the voice prompts.
  • Exit or hang up.
  • To de-activate: repeat these instructions.

Advanced Telephone Features - including "how to choose your ring tone"

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