Outdoor Program Learning Outcomes

Scramble Intern

Communication Skills

  • Express oneself in a variety of ways with clarity and effectiveness
  • Work directly with public, parents, first year students, leaders, and other staff members
  • Maintain professional demeanor and appearance
  • Attend regular meetings, work through challenges, problem solve together
  • Initiate, cultivate, and maintain professional contacts and interdepartmental partnerships with government agency managers, outdoor equipment representatives, outdoor leaders, and other OP staff
  • Work collaboratively toward a common goal with others, especially the Assistant Director and other OP staff and Rental Shop employees
  • Speak for oneself in a clear, direct, and constructive manner
  • Inspire confidence in public officials and agency managers in your ability to organize a safe and efficient program
  • Inspire confidence in students with your ability to plan, organize, and run a safe and fun program

Comportment Skills

  • Present oneself in a manner appropriate for every circumstance
  • Use discretion when dealing with liability, suitability, or any other delicate or high-risk matters especially regarding to medical release forms, or other participant information
  • Apply and follow approved precautions and procedures at all times
  • Ensure safety of clients and students through extensive research and planning of trips, assessing participants' and leaders' ability
  • Wear clothing that is suitable and appropriate for the population with which you are working and the job you will be doing
  • Use language that is suitable and appropriate for the populations with which you are working
  • Present oneself with confidence and politeness when dealing with the public, participants, and families

Customer Service

  • Assist your students and OP staff quickly and pleasantly with any reasonable request they may present.
  • Answer parent and participant questions with a smile.

Decision Making Skills

  • Be appropriate, objective and logical in making judgments
  • Take responsibility for decisions
  • Recognize an uncompleted task, potential opportunity or problem and do the job without being told
  • Accept and meet others where they are
  • Relate to many types of people and situations, and make transitions fluidly
  • Be flexible
  • Evaluate, assess, diagnose, generate alternatives, and anticipate needs

Financial Management Skills

  • Plan, develop, implement, monitor, and make adjustments to trip fees. 

Leadership

  • Manage a program from start to finish
  • Manage Scrambles beginning with the planning and development months in advance
  • Asses effectiveness of trip planning and make appropriate adjustments to program areas for future years
  • Gather and organize information on leader qualifications, participant readiness, budgets, gears, etc
  • Analyze the information and develop hypotheses
  • Construct convincing strategies to meet goals
  • Organize several components of the scramble program, including trip sheets, budgets, database, email lists and scheduling
  • Plan potential uses of resources, focusing on availability of trained leaders, vehicle scheduling, and equipment inventories identify the criteria for success in achieving goals
  • Systematize and arrange data pertinent to your goal
  • Plan the steps and time frame needed to accomplish a task
  • Select and organize appropriate resources
  • Manage the resources at the time and place of delivery.
  • Throughout the construction and implementation of strategies, assess where you are, where you're going, and where you would like to be.

Marketing

  • Create advertising mediums for the scramble program
  • Organize trips in an advertising brochure
  • Actively engage leaders and help recruit interest in leading quality trips
  • Actively engage participants and make them excited for their trip
  • Organize pictures in a slideshow medium and also ready for the next year's intern's advertising

Practical Skills

  • Organize instructor trainings in Rafting, Skiing, Kayaking, Sea Kayaking and other outdoor activities.
  • Learn about equipment care and upkeep; prepare equipment for the trips.
  • Manage extensive database of personnel and logistics
  • Work with several computer programs, including: Power point, Word, Email, Publisher
  • Create guidelines for leaders and participants
  • Outreach to new student participants
  • Outreach to current student leaders
  • Manage email list for everyone associated with Scrambles
  • Conduct Leader Briefings
  • Develop and manage multiple logistic sheets for 14 simultaneous trips

 

Special Events/Guest Speaker Intern

Communication Skills

  • Establish relationship and communication with guest speaker well in advance of event
  • Maintain contact through email, cell phone, and mailings
  • Meet weekly with Assistant director to discuss progress and up-coming tasks, and to process successes and challenges of past events
  • Work directly with Student Services & Scheduling and Events office and other offices to reserve lodging, vehicles, room reservations, and audio visual support
  • Communicate changes in set-ups, additional requests, complaints, and compliments to the Scheduling & Events Office
  • Track all tasks completed, with running commentary and feedback on improving the process next time; communicate these suggestions to the following Intern.
  • Act as Master of Ceremony at all scheduled events, introducing the guest speaker in professional manner that garners enthusiasm for their talk/show
  • Establish a positive rapport with students, faculty, alumni, and the public

Comportment Skills

  • Dress appropriately to project a positive and professional image
  • Project a welcoming and approachable demeanor at all times
  • Be courteous, knowledgeable, and available

Customer Service

  • Greet and establish rapport with individual(s) or groups who use the facility and respond to their needs in a prompt and courteous manner.
  • Anticipate client needs whenever possible, and regularly solicit feedback to better serve them
  • Demonstrate an ability to work with diverse people in a variety of often tense or difficult situations

Decision-Making Skills

  • Help plan venue of guest speakers for each semester
  • Utilize network of resources to decide when/where events should occur
  • Take charge of situations and make decisions independent of Assistant Director

Leadership

  • Represent the Outdoor Program at all events in a professional manner
  • Supervise each event and ensure a smooth running show
  • Check set-ups prior to scheduled event reservation times, insuring proper equipment set-up, correct functioning of audio-visual equipment, comfortable temperature and lighting
  • Demonstrate an ability to function on the job with limited supervision
  • Possess an ability to cope with diversified responsibility
  • Follow through an event from planning, to implementation, and through post event evaluation
  • Demonstrate an ability to work with and constructively supervise peers

Practical Skills

  • Familiarity with event locations, such as Cordiner, Olin 130,157, Kimball, etc.
  • Attend weekly meetings with Assistant Director
  • Work with several computer programs, including Word, Excel, PowerPoint, and Photoshop
  • Produce media materials including flyers and posters on a regular basis
  • Advertise for events on a regular basis (approximately 2 events per month)

 

Trip Intern 

Communication Skills

  • Express oneself in a variety of ways with clarity and effectiveness
  • Work directly with public, other office staff and interns
  • Maintain professional demeanor and appearance
  • Attend regular meetings, work through challenges, problem solve together
  • Initiate, cultivate, and maintain professional contacts and interdepartmental partnerships with government agency managers, outdoor equipment representatives, outdoor leaders, and other OP staff
  • Work collaboratively toward a common goal with others, especially the Assistant Director and other OP staff and Rental Shop employees
  • Speak for oneself in a clear, direct, and constructive manner
  • Inspire confidence in public officials and agency managers in your ability to organize a safe and efficient program
  • Inspire confidence in students with your ability to plan, organize, and run a safe and fun OP trip

Comportment Skills

  • Present oneself in a manner appropriate for every circumstance
  • Use discretion when dealing with liability, suitability, or any other delicate or high-risk matters especially regarding to medical release forms, or other participant information
  • Apply and follow approved precautions and procedures at all times
  • Ensure safety of clients and students through extensive research and planning of trips, assessing participants' and leaders' ability
  • Wear clothing that is suitable and appropriate for the population with which you are working and the job you will be doing
  • Use language that is suitable and appropriate for the populations with which you are working
  • Present oneself with confidence and politeness when dealing with the public

Customer Service

  • Assist your students and OP staff quickly and pleasantly with any reasonable request they may present.

Decision Making Skills

  • Be appropriate, objective and logical in making judgments
  • Take responsibility for decisions
  • Recognize an uncompleted task, potential opportunity or problem and do the job without being told
  • Accept and meet others where they are
  • Relate to many types of people and situations, and make transitions fluidly
  • Be flexible
  • Evaluate, assess, diagnose, generate alternatives, and anticipate needs

Financial Management Skills

  • Plan, develop, implement, monitor, and make adjustments to trip fees based on budget

Leadership

  • Manage a program from start to finish
  • Manage OP trips beginning with planning and development in the previous semester
  • Asses effectiveness of trip planning and make appropriate adjustments to program areas
  • Gather and organize information on participant user days, costs, fees, revenues
  • Analyze the information and develop hypotheses
  • Construct convincing strategies to meet goals
  • Develop a series of goals for the OP program focusing on maximizing student services and accessibility
  • Organize several components of the OP trip planning, including trip sheets, budgets, database, email lists and scheduling
  • Plan potential uses of resources, focusing on availability of trained leaders, vehicle scheduling, and equipment inventories identify the criteria for success in achieving goals
  • systematize and arrange data pertinent to your goal
  • Plan the steps and time frame needed to accomplish a task
  • Select and organize appropriate resources and delegate tasks
  • Manage the resources at the time and place of delivery.
  • Throughout the construction and implementation of strategies, assess where you are, where you're going, and where you would like to be.

Marketing

  • Create advertising and outreach mediums for potential OP participants,
  • Actively engage and incorporate interested students into OP trips and events.

Practical Skills

  • Organize instructor trainings in Rafting, Skiing, Kayaking, Sea Kayaking and other outdoor activities.
  • Help plan outdoor trip calendar
  • Manage extensive database of OP trip leaders
  • Work with several computer programs, including:
  • Power point, Word, Email
  • Create instructor handbooks
  • Outreach to new student leaders
  • Outreach to current student leaders
  • Manage email list for upcoming trips
  • Help with managing OP equipment
  • Conduct Leader Briefings before each OP trip
  • Develop and manage OP Trip sheets for each trip

 

Whitewater Manager

Communication Skills

  • Express oneself in a variety of ways with clarity and effectiveness
  • Work directly with community members, company representatives, other office staff and interns
  • Maintain professional demeanor and appearance
  • Attend weekly meetings with Assistant Director, communicate successes, accomplishments, and highlight challenges; work through challenges, problem solve together
  • Initiate, cultivate, and maintain professional contacts and interdepartmental partnerships, community members, outdoor equipment representatives, outdoor leaders, and other OP staff
  • Work collaboratively toward a common goal with others, especially the Assistant Director and other OP staff and Rental Shop employees
  • Speak for oneself in a clear, direct, and constructive manner
  • Inspire confidence in community members, public officials and agency managers in your ability to organize a safe and efficient program
  • Inspire confidence in students with your ability to plan, organize, and prepare them for a safe and fun OP or personal trip

Comportment Skills

  • Present oneself in a manner appropriate for every circumstance, especially in dealing with community members and clients
  • Use discretion when dealing with liability, suitability, or any other delicate or high-risk matters especially regarding to medical release forms, or other participant information
  • Apply and follow approved precautions and procedures at all times
  • Ensure safety of clients and students through inspection of gear for safety issues, complete gear packages
  • Wear clothing that is suitable and appropriate for the population with which you are working and the job you will be doing
  • Use language that is suitable and appropriate for the populations with which you are working
  • Present oneself with confidence and politeness when dealing with the public, supervisors, and peers

Customer Service

  • Assist your students and OP staff quickly and pleasantly with any reasonable request they may present.
  • Help OP trips get appropriate Whitewater gear ready for trips
  • Meet community members at irregular hours to inspect and return gear
  • Accommodate clients who have complaints in a professional manner with respect, attention, and care.
  • Use professional demeanor when dealing with problems with clients, such as late returns, broken equipment or lost items

Decision Making Skills

  • Be appropriate, objective and logical in making judgments
  • Take responsibility for decisions
  • Recognize an uncompleted task, potential opportunity or problem and do the job without being told
  • Accept and meet others where they are
  • Relate to many types of people and situations, and make transitions fluidly
  • Be flexible
  • Evaluate, assess, diagnose, generate alternatives, and anticipate needs
  • Make educated choices based on experience and thorough problem solving independent of supervisor's direction

Financial Management Skills

  • Work with limited budget to highlight and prioritize whitewater equipment needs
  • Develop positive working relationship with company representatives
  • Develop and present to the Assistant Director equipment inventories, status updates, and purchasing needs on a regular basis (quarterly)
  • Use paid time efficiently

Leadership

  • Take ownership of long-term tasks; assure completion and quality control
  • Monitor status of equipment, analyze the information and develop hypotheses regarding program needs and direction
  • Construct convincing strategies to meet goals for the Whitewater program
  • Develop a series of goals for the OP Whitewater program focusing on maximizing student services and accessibility
  • Systematize and arrange data pertinent to your goal
  • Plan the steps and time frame needed to accomplish a task
  • Select and organize appropriate resources and delegate tasks
  • Manage the resources at the time and place of delivery.
  • Throughout the construction and implementation of strategies, assess where you are, where you're going, and where you would like to be.

Marketing

  • Create advertising and outreach mediums for potential OP participants,
  • Actively engage and incorporate interested students into OP trips and events.

Practical Skills

  • Help prep for OP trips
  • Manage extensive database of OP whitewater equipment
  • Work with several computer programs, including: Power point, Word, Email & Excel
  • Outreach to new student leaders
  • Outreach to current student leaders
  • Help with managing other OP equipment as needed
  • Maintain a driver's license and competent driving abilities (transport of equipment)